Free cold-chain shipping on every orderDoctor formulated · Clinically studied strainsCFU guaranteed at expiry, not at manufactureSubscribe & save 15% — skip or cancel anytimeFree cold-chain shipping on every orderDoctor formulated · Clinically studied strainsCFU guaranteed at expiry, not at manufactureSubscribe & save 15% — skip or cancel anytime

Refund & Returns

Last updated: January 2026

14-Day Guarantee

If you're not satisfied within 14 days of receiving your first order of any SKU, contact us at hi@lorbiotics.com and we'll issue a full refund — no questions asked, no return required.

Damaged or Wrong Items

If you receive a damaged product or the wrong item, email us a photo within 48 hours of delivery and we'll ship a replacement immediately at no cost.

Subscription Cancellations

You may cancel your subscription at any time from your account dashboard. Cancellations received before the next scheduled shipment date will take effect immediately. Already-shipped orders are non-returnable.